Terms of Use

Last updated: 14 November 2026

These terms apply to the game Silent Lake: the Android app and the browser version at silentlakegame.com (together, "the game"). The game is run by WWL-MET, [not set: address], [not set: country] ("we", "us"). By creating an account or playing, you agree to these terms. If you do not agree, please do not use the game.

Who can play

You must be at least 13 years old. If you are under the age of majority where you live, you need permission from a parent or guardian, especially before making any purchase.

Your account

• An account is personal. Do not share it, sell it or use someone else's.
• Keep your password secret. You are responsible for what happens in your account.
• We do not collect e-mail addresses, so we cannot reset a forgotten password. Keep your password somewhere safe.
• Your username is shown to other players on the leaderboards. It must not be offensive, impersonate anyone or contain personal information. We may rename or remove accounts with unsuitable names.

Fair play

Do not cheat. In particular, do not use bots, scripts, modified clients or bugs to gain an advantage, and do not create several accounts to manipulate leaderboards or rewards. If you find a bug, please report it to [not set: email]. We may remove results, reset progress gained unfairly, or suspend or close accounts that break these rules.

Coins, pearls and other virtual items

• Coins, pearls, rods, lakes and other in-game items are a limited, personal, non-transferable licence to use them in the game. You do not own them.
• They have no cash value. They cannot be exchanged for real money, transferred to another account or sold, and they are not refundable except as described below or where the law requires.
• Pearls can be earned in the game and may also be bought.

Purchases

When purchases are available, they are processed by our payment provider Xsolla, which may act as the seller and whose terms also apply to the payment. Prices are shown before you pay. Purchased pearls are added to your account right after the payment is confirmed.

Right of withdrawal (EU and UK consumers): pearls are digital content delivered immediately. Before you pay, you will be asked to agree that delivery starts at once and to acknowledge that you therefore lose your 14-day right of withdrawal once the pearls are delivered. This does not affect your rights if the purchase is faulty or not delivered: in that case contact [not set: email] and we will deliver it or refund it.

If a payment is refunded or charged back, we may remove the purchased pearls, or items bought with them, from your account.

Availability and changes

We work to keep the game running, but it may sometimes be unavailable, for example during maintenance. We may update the game, its balance and its content. If we decide to close the game, we will announce it in the game at least 30 days in advance.

Ending your account

You can delete your account at any time in the game under Account → Delete account (see the account deletion page). Deleting an account cannot be undone, and unused pearls and items are lost. We may close an account that seriously or repeatedly breaks these terms.

Liability

The game is provided for entertainment. To the extent the law allows, we are not liable for indirect losses or for losses caused by events outside our reasonable control. Nothing in these terms limits liability that cannot be limited by law, or your statutory rights as a consumer.

Law

These terms are governed by the law of [not set: country]. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in your local courts. EU consumers may also use the European Commission's online dispute resolution platform.

Contact

Questions about these terms: [not set: email]. Our privacy practices are described in the privacy policy.